Privacy Policy

Privacy Policy

DW Roofing Services

At DW Roofing Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you contact us or use our services.

1. Who We Are

DW Roofing Services provides professional roofing and guttering services across Manchester, with over 35 years of industry experience.

Contact Details:
Phone: 07721 517198
Email: dave.burton.db@googlemail.com

2. Information We Collect

We may collect and process the following information:

  • Your name
  • Contact details (phone number and email address)
  • Property address
  • Details about the services you require
  • Any information you provide when contacting us

We only collect information that is necessary to provide our roofing services.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide free quotes
  • Carry out roofing and guttering services
  • Communicate regarding ongoing or completed work
  • Provide invoices and service documentation
  • Improve our services

We do not sell, rent or trade your personal information to third parties.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent when you contact us
  • Contractual necessity to provide our services
  • Legitimate business interests

5. Data Sharing

We may share your information only when necessary:

  • With insurance companies (for insurance-related work)
  • With trusted suppliers or contractors (if required for project completion)
  • When required by law

All third parties are required to keep your information secure.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction.

7. Data Retention

We only keep your personal information for as long as necessary to provide our services and meet legal or accounting requirements.

8. Your Rights

Under UK data protection laws, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Cookies

If our website uses cookies, they are used to improve user experience and website functionality. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.